Answered on: June 21, 2020
Client
I need to drive the rental car to Germany and back to Zurich, is this possible? And is there an additional charge for it?
Agent
In case of Germany it shouldn't be a problem, but check here (also if there is an additional fee):- To view the CROSS BORDER conditions. At STEP2 of our 3 step online booking process, alongside the car photo of your choice, there is a link entitled “IMPORTANT INFORMATION”. Clicking on this link will open an additional smaller window, with the terms and conditions appertaining to that particular car/supplier. Choose then the CAR tab and look under TRAVEL RESTRICTIONS Try a few different suppliers as each supplier/vehicle type may have a different cross border rule.
Client
Is this something I have to specifically inform the company at the time of the booking
Agent
You should mention it at the desk ..
Client
And Collission Damage Waiver, is insurance backed right?
Client
Is insurance backed right?
Agent
The inluded Insurance is comprehensive..You might want to purchase the online Extra Insurance with AXA. It is more comprehensive and likely to be less expensive.
Client
If I purchase this insurance I pay the excess and then claim from Axa?
Agent
Yes, you will receive an email confirmation voucher. Take it with you or on your phone...
Client
Once I book online with your site, I go to the rental desk and pick up the car.
Agent
You'll receive a few emails, so check your junk/spam folder.
Client
Ok got it. Also where do I specify the cross border ask. Do the companies not need to provide an EU suitable number plate?
Agent
All cars have that. You only need say at the desk that you wiill cross the border. Also get unlimited kilometers, tick the unlimited box down left hand side menu:-
Agent
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